RETURNS, CANCELLATIONS, EXCHANGES

We accept cancellations, returns and exchanges as long as they were purchased from this site, your package was delivered in the last 30 days, and it is still in like-new condition. Please email us to arrange the return.

Please note that we deduct a 10% restocking fee from all returns and cancellations, and you are responsible for covering the shipping cost to return it back to us. 

WARRANTY

Fieldwork Devices warrants the product to be free from defects in material and workmanship for a period of one (1) year from the original date of purchase. If the product fails within the warranty period, Fieldwork Devices will repair or, at our discretion, replace the product at no cost to the original purchaser. If the one year warranty has expired, Fieldwork Devices can repair units for a reasonable cost, depending on the damage. 

This warranty covers defects in manufacturing discovered while using this product as recommended by Fieldwork Devices. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.

How to obtain service under this warranty

Contact Fieldwork Devices through email, fieldworkdevices@gmail.com, for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.